Check your items on the spot
Please check every item when you receive it, in front of our delivery staff.
If anything is missing, wrong, damaged or expired, tell our staff right then and we will replace it or refund it straight away.
No claims after handover
Once you have received your order and our delivery staff have left, we can’t accept reports of missing, damaged or wrong items later. This is so every customer is treated the same and we can check problems together, on the spot.
How you get your money back
If we refund an item at handover, we pay it back in cash straight away, or by bank transfer to your MVR account the same day. If you paid by transfer for an order we couldn’t deliver, we refund the full amount.
Cancelling
You can cancel free of charge until your order leaves our shop — just call or message us.
Contact us
- Phone: +960 9651511
- Telegram: message us
- BRC Online Store, Lh. Naifaru, Maldives
Last updated: 16 October 2026